Restaurant Chains – Staff Attendance + Multi-Shift + Outlet Managers/Captains/Waiters/Hostess/Chefs/Kitchen Helpers/Delivery/Riders/Cashiers/Housekeeping Role Mapping + Late/Early Rules + OT Approval + Outlet-wise Table & Service Coverage Tracking + Kitchen Prep & Closing Checklist Accountability + Audit-Ready Logs + Payroll Export Automation | Modi Group ✅
Restaurant chain me attendance sirf HR nahi — opening readiness, peak-hour service speed, kitchen prep timing, table coverage, delivery dispatch aur hygiene discipline sab shift + role mapping se linked hota hai. Agar multi-shift + service coverage + kitchen checklist + OT approval strong nahi hoga toh slow service, bad reviews, wastage risk aur payroll disputes create hote hain.
Updated: Feb 2026
Best for: Multi-Outlet Restaurants, QSR Chains, Cafes, Food Courts, Central Kitchens
Use-cases: Outlet Opening / Peak Coverage / Kitchen Checklists / Payroll Export
Quick TOC
1) Requirements — Restaurant Chain Setup
A) Roles (Outlet + Kitchen + Delivery + HO)
- Outlet Manager (opening/closing + approvals)
- Captain / Floor Supervisor (table allocation + service quality)
- Waiters / Service Staff (table coverage + upselling)
- Host/Hostess (seating + reservations)
- Cashier (billing + settlement)
- Chef / CDP / Commis (kitchen operations)
- Kitchen Helper / Steward (prep + dishwash + dispatch)
- Delivery Riders / Dispatch (order delivery & timing)
- Housekeeping (hygiene + washrooms)
- Back Office / Accounts (payroll export)
- Central Kitchen Team (if applicable)
B) Shift Inputs (Restaurant Practical)
- Opening/Prep Shift (mise-en-place, kitchen readiness)
- Lunch Peak Shift (fast service coverage)
- Evening/Dinner Peak (highest rush)
- Closing Shift (cleaning + cash closing + checklist)
- Event/Party Shift (banquet/OT)
C) Policies (Service Speed + Hygiene + Proof)
- Grace time (example: 5–10 min)
- Late/Early rules (prep + peak strict)
- Half-day (example: <50% shift)
- OT slab (30 min rounding)
- OT approval (Manager → Area/HO → HR)
- Table/service coverage (minimum staff per zone)
- Kitchen prep checklist (opening readiness)
- Closing checklist (hygiene + cash + waste handling)
- Audit log (edits + approvals record)
D) Device + Network Requirements
- Face Attendance / Biometric (anti-proxy + fast punch)
- LAN/WiFi internet (cloud dashboard)
- UPS backup (no downtime)
- Admin PC/Laptop (reports + payroll export)
2) Use Cases (Restaurant Real Scenarios)
1) Opening Prep Discipline
Kitchen ready time: prep shift punch-in + checklist accountability.
2) Peak Hour Table Coverage
Slow service reduce: zone-wise service coverage tracking.
3) Delivery Dispatch Timing
Late deliveries reduce: dispatch role mapping + shift discipline.
4) Closing Checklist & Hygiene
Audit-ready: closing shift punch-out + checklist logs.
5) Party/Event OT Control
Events me approved OT only payroll me add.
3) Common Problems (Restaurant Chains)
- Opening prep late → service delays
- Peak understaffed → slow service + bad reviews
- Kitchen coordination weak → order mistakes
- Unapproved OT → payroll disputes
- Closing checklist missing → hygiene issues
- Multi-outlet visibility missing → weak control
4) Restaurant Workflow Mapping
Pre-Opening (Prep)
- Manager + kitchen prep team punch-in
- Prep checklist (mise-en-place, stations, hygiene)
- Service staff allocation (zones/tables)
During Service (Lunch/Dinner)
- Table/zone-wise coverage monitoring
- Break rotation with minimum coverage rules
- Peak time OT request → approval process
Closing
- Punch-out discipline
- Closing checklist (cash, waste, cleaning, stock lock)
- OT auto calculation + approval
- Payroll export + audit-ready logs
5) Software Features (Must-Have)
- Role-based attendance (manager/captain/waiter/kitchen/delivery/cashier)
- Multi-outlet mapping (chain view)
- Multi-shift roster (prep/peak/closing)
- Late/Early rules with grace
- OT approval workflow
- Table/service coverage tracking (zone-wise discipline)
- Kitchen prep & closing checklist accountability (audit-ready)
- Mobile dashboard (owner/area manager)
- Payroll export Excel/CSV
- Audit log (edits + approvals)
Optional Add-ons
- Daily WhatsApp report (outlet-wise late/absent/OT)
- CCTV integration (cash counter + kitchen entry)
- Access control for staff-only areas (optional)
6) Shift + OT Policy (Recommended)
| Item | Recommended | Why it matters |
|---|---|---|
| Grace | 5–10 min | Practical reporting |
| Prep Late Rule | After grace → strict | Service readiness |
| Peak Coverage | Minimum staff per zone | Speed + reviews |
| Half Day | < 50% shift | Fair payroll logic |
| OT Slab | 30 min rounding | Standard OT |
| OT Approval | Manager → Area/HO → HR | Disputes reduce |
7) Recommendations (Restaurant Control Tips)
- Prep roster strict rakho (opening readiness)
- Peak shifts me coverage fix (tables/zone)
- Closing checklist mandatory rakho (hygiene + cash)
- OT approvals compulsory rakho (events/late closing)
- Daily outlet report area manager ko auto bhejo
8) Example Setup (Sample Chain – 1 HO + 8 Outlets)
- Outlets: 8
- Shifts: Prep (9–12), Lunch (12–5), Dinner (5–11), Closing (10–12)
- Grace: 10 min
- OT slab: 30 min
- Approval: Outlet Manager → Area Manager → HR
- Payroll: Monthly Excel export + audit
Outlet/Role Mapping Example
| Role | Shift | Outlet | Mapping |
|---|---|---|---|
| Captain | Dinner | Outlet A | Floor Zone 1 |
| Waiter | Dinner | Outlet A | Tables 1–6 |
| Chef | Prep | Outlet A | Station: Tandoor |
| Cashier | Lunch | Outlet A | Billing Counter |
| Housekeeping | Closing | Outlet A | Dining + Washrooms |
9) Reports (Owner + HR Friendly)
- Daily attendance (present/absent/late)
- Outlet-wise summary (late list + absentee)
- Role-wise presence (service/kitchen/delivery)
- OT requested vs approved
- Prep/closing checklist completion (optional)
- Monthly payroll export (Excel/CSV)
Payroll Export Columns (Recommended)
- Employee ID / Name
- Outlet + Role
- Shift tag
- Present/Absent/WO
- Late count + minutes
- Approved OT hours
- Payable days / remarks
10) Implementation (Modi Group Process)
- Requirement discussion (outlets, roles, shifts, checklists)
- Site visit (device placement + network)
- Device install (Face/Bio) + testing
- Policy setup (late/OT approvals)
- Outlet mapping (role-wise + shift-wise)
- Training (outlet admin + HR + area manager)
- Test payroll export
- Go-live + support
11) FAQs
Q1) Multi-outlet dashboard supported?
Yes, outlet-wise and area-wise dashboards supported.
Q2) Multi-shift (prep/peak/closing) supported?
Yes, shift roster with late/early rules supported.
Q3) OT approval?
Approved OT only payroll me count hota hai.
Q4) Payroll export?
Excel/CSV export ready milta hai.
Q5) Kitchen prep/closing checklist?
Yes, checklist accountability can be enabled with audit trail.
12) Contact / Demo – Ahmedabad
Share for exact quote: outlets count, staff count (service/kitchen/delivery), shifts, OT policy, checklist needs, payroll format.
📞 9664988206 / 7405851025
📧 modigroupahm@gmail.com
Quick Quote
- Number of outlets
- Total staff (service + kitchen + delivery)
- Shifts (prep/lunch/dinner/closing)
- Table/service coverage tracking needed?
- Kitchen prep/closing checklist needed?
- OT policy (approval?)
- Payroll format
