1) Requirements — Private Bank Setup

A) Teams (Branch + Ops + Security)

• Branch Manager (opening/closing + approvals)
• Operations Manager (cash + compliance)
• Teller/Cashier (counter readiness)
• Customer Service Desk (token/queue discipline)
• Relationship Manager (sales + client meeting roster)
• Back Office Executive (clearing, documentation, KYC)
• Loan Processing Team (files + verification)
• Vault Officer (restricted area accountability)
• Security Guard (entry/visitor discipline)
• Housekeeping (branch hygiene)
• IT/Support (devices + network)
• HR/Accounts (payroll export)

B) Shift Inputs (Bank Practical)

• Opening Shift (before branch opens)
• Business Hours Shift (regular)
• Extended Hours Shift (high footfall branches)
• Closing/Audit Shift (end-of-day cash & records)
• Weekend Rotation (if applicable)

C) Policies (Compliance + Control + Proof)

• Grace time (example: 10 min)
• Late/Early rule (opening roles strict)
• Half-day (example: <50% shift)
• OT slab (30 min rounding)
• OT approval (Branch Manager → HR)
• Counter mapping (teller-wise counter duty)
• Restricted area mapping (vault/server room)
• Audit log (who edited/approved policy)

D) Device + Network Requirements

• Face Attendance / Biometric (anti-proxy + fast)
• LAN/WiFi internet (cloud reports + dashboard)
• UPS backup (branch continuity)
• Admin PC/Laptop (reports + payroll export)

2) Use Cases (Private Bank Real Scenarios)

1) Branch Opening Discipline

Opening shift staff punch-in se branch on-time open ensure hota hai.

2) Teller Counter Readiness

Customer queue control: counter-wise teller availability track.

3) Vault / Restricted Area Accountability

Vault/server room duty mapping: proof-ready compliance logs.

4) Closing / Audit Day OT Approval

Audit/closing time: approved OT only payroll me add.

5) Multi-Branch Owner Dashboard

HO ko dashboard: branch-wise attendance, late list, OT summary.

3) Common Problems (Banks)

1. Late branch opening → customer dissatisfaction
2. Counter shortage → long queues
3. Audit OT disputes → payroll friction
4. Restricted area accountability gap → risk exposure
5. Multi-branch visibility missing → control weak
6. Roster confusion → service gaps

4) Bank Workflow Mapping

Opening (Before Customers)

• Security + opening staff punch-in
• Teller counters readiness check
• Restricted zones duty mapping confirmation (vault/server)

During Business Hours

• Counter coverage monitoring
• Back office + RM presence tracking
• Break rotation with minimum counters active

Closing / Audit

• Closing punch-out discipline
• OT auto calculation + approval
• Monthly payroll export readiness

5) Software Features (Must-Have)

• Role-based attendance (teller/RM/back office/security)
• Counter mapping (teller → counter allocation)
• Restricted zone mapping (vault/server room duty logs)
• Multi-shift roster (opening/regular/closing)
• Late/Early rules with grace
• OT approval workflow
• Mobile dashboard (owner/HO)
• Payroll export Excel/CSV
• Audit log (edits + approvals)

Optional Add-ons

• Daily auto report (WhatsApp/Email)
• CCTV integration for branch entry/exit
• Access control for restricted rooms

6) Shift + OT Policy (Recommended)

Item	Recommended	Why it matters
Grace	10 min	Practical tolerance
Opening Late Rule	After grace → strict penalty	Branch discipline
Half Day	< 50% shift	Fair payroll logic
OT Slab	30 min rounding	Standard OT
OT Approval	Branch Manager → HR	Disputes reduce
Restricted Zones	Role-based tagging	Risk control

7) Recommendations (Branch Control Tips)

• Opening roster fixed rakho (no delays)
• Counter mapping teller-wise compulsory rakho
• Vault duty role-based mapping rakho
• OT approvals mandatory rakho (audit days)
• Daily report HO/owner ko auto bhejo

8) Example Setup (Sample Private Bank Branch)

• Shifts: Opening (9:00–10:00), Business (10:00–6:00), Closing (6:00–7:30)
• Grace: 10 min
• OT slab: 30 min
• Approval: Branch Manager → HR
• Payroll: Monthly Excel export + audit

Counter/Zone Mapping Example

Role	Shift	Mapping	Notes
Teller	Business	Counter 1	Cash deposits/withdrawals
Teller	Business	Counter 2	Cheque + basic services
Back Office	Business	Clearing Desk	Docs/processing
Vault Officer	Opening/Closing	Vault Zone	Restricted duty
Security	All	Entrance Gate	Visitor discipline

9) Reports (HO + HR Friendly)

• Daily attendance (present/absent/late)
• Branch-wise summary (multi-branch)
• Role-wise presence (teller/RM/back office/security)
• Counter coverage (counter-wise)
• OT requested vs approved
• Monthly payroll export (Excel/CSV)

Payroll Export Columns (Recommended)

• Employee ID / Name
• Branch + Role
• Shift tag
• Present/Absent/WO
• Late count + minutes
• Approved OT hours
• Payable days / remarks

10) Implementation (Modi Group Process)

1. Requirement discussion (branches, roles, counters, restricted zones)
2. Site visit (device placement + network)
3. Device install (Face/Bio) + testing
4. Policy setup (late/OT approvals)
5. Counter + zone mapping (teller/vault)
6. Training (branch admin + HR)
7. Test payroll export
8. Go-live + support

11) FAQs

Q1) Multi-branch dashboard possible?
Yes, branch-wise dashboards supported.

Q2) Counter mapping possible?
Yes, teller counter-wise mapping supported.

Q3) Vault/restricted area mapping?
Yes, role-based restricted zone tagging supported.

Q4) OT approval?
Approved OT only payroll me count hota hai.

Q5) Payroll export?
Excel/CSV export ready milta hai.

12) Contact / Demo – Ahmedabad

Share for exact quote: branches count, staff count (teller/RM/back office), counters count, shifts, OT policy, restricted zones.

📞 9664988206 / 7405851025
📧 modigroupahm@gmail.com

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