1) Requirements — Catering Service Setup

A) Teams (Kitchen + Dispatch + Venue)

• Operations Manager (event planning + approvals)
• Head Chef (menu execution + production)
• Kitchen Staff (prep/cooking/pantry)
• Packaging Team (bulk packing + labeling)
• Dispatch Coordinator (vehicle schedule + timing)
• Service Staff (buffet/plate service)
• Setup Team (stall/buffet counters)
• Helper / Runner (refill + support)
• Drivers (delivery/transport)
• Storekeeper (inventory issue + returns)
• Accounts/HR (payroll export)

B) Shift Inputs (Event-Based Practical)

• Prep Shift (early morning / previous day)
• Cooking Shift (production window)
• Dispatch Shift (loading + departure)
• Event Service Shift (venue service time)
• Post-Event Shift (cleanup + returns)

C) Policies (Timing + Accountability)

• Grace time (example: 10 min)
• Late/Early rules (dispatch/service strict)
• Half-day (example: <50% shift)
• OT slab (30 min rounding)
• OT approval (Ops Manager → HR/Owner)
• Venue-wise manpower mapping (event/party tagging)
• Kitchen/dispatch role mapping (who did what)

D) Device + Network Requirements

• Face Attendance / Biometric (kitchen/office punch)
• LAN/WiFi/4G internet (cloud dashboard)
• UPS backup (critical ops continuity)
• Admin PC/Laptop (reports + payroll export)

2) Use Cases (Catering Real Scenarios)

1) Event Duty Roster (Venue-wise)

Har event me team allocation proof-ready (who was assigned where).

2) Kitchen Production Discipline

Prep/cooking timing: shift manpower visibility.

3) Dispatch Punctuality Control

Late vehicle loading avoid: dispatch shift strict mapping.

4) Service Staff Peak Control

Buffet rush me service coverage ensured.

5) OT + Long Events Approval

Late nights me approved OT only payroll me add.

3) Common Problems (Catering)

1. Late prep start → food ready late
2. Dispatch delays → venue timing miss
3. Short staff at venue → service quality down
4. Unapproved OT claims → salary disputes
5. Who-was-on-duty unclear → blame game
6. Multi-event confusion → wrong manpower planning

4) Catering Workflow Mapping

Pre-Event (Kitchen)

• Punch-in + shift tag (prep/cooking)
• Kitchen teams assigned (hot/cold/dessert)
• Packaging team readiness

Dispatch (Loading)

• Dispatch team punch-in
• Vehicle loading coverage check
• Late alerts + approvals (if needed)

Event Service + Post-Event

• Venue-wise duty mapping (service/setup)
• Post-event cleanup team punch-out
• OT auto calc + approval

5) Software Features (Must-Have)

• Role-based attendance (kitchen/dispatch/service/setup)
• Multi-shift roster (prep/cooking/dispatch/event/post-event)
• Late/Early rules with grace
• OT approval workflow
• Event/Venue tagging (team mapped to event)
• Mobile dashboard (owner/ops head)
• Payroll export Excel/CSV
• Audit log (approvals + edits)

Optional Add-ons

• Daily WhatsApp report (late/absent/OT)
• Multi-branch kitchens dashboard
• CCTV integration (kitchen/store/dispatch bay)

6) Shift + OT Policy (Recommended)

Item	Recommended	Why it matters
Grace	10 min	Practical tolerance
Dispatch Late Rule	After grace → strict	Venue timing
Half Day	< 50% shift	Fair payroll
OT Slab	30 min rounding	Standard OT
OT Approval	Ops Manager → HR/Owner	Fake OT block
Event Tagging	Mandatory mapping	Accountability

7) Recommendations (Catering Owner Tips)

• Event roster 1 day before finalize karo
• Dispatch shift strict rakho (late = client angry)
• Venue tagging compulsory rakho
• OT approvals mandatory rakho
• Daily visibility owner ko auto bhejo

8) Example Setup (Sample Wedding Catering)

• Shifts: Prep (6–10), Cooking (10–3), Dispatch (2–5), Event (5–11), Post (11–1)
• Grace: 10 min
• OT slab: 30 min
• Approval: Ops Manager → HR
• Payroll: Monthly Excel export + audit

Event/Venue Mapping Example

Role	Shift	Event	Mapping
Chef	Cooking	Wedding A	Main Kitchen
Dispatch	Dispatch	Wedding A	Vehicle 1 Loading
Service	Event	Wedding A	Buffet Counter 2
Setup	Event	Wedding A	Stall Area
Cleanup	Post	Wedding A	Returns + Packing

9) Reports (Owner-Friendly)

• Daily attendance (present/absent/late)
• Shift-wise manpower (prep/cooking/dispatch/event)
• Event/Venue wise presence
• OT requested vs approved
• Monthly payroll export (Excel/CSV)

Payroll Export Columns (Recommended)

• Employee ID / Name
• Role tag (kitchen/dispatch/service)
• Shift tag
• Event/Venue tag
• Present/Absent/WO
• Late count + minutes
• Approved OT hours
• Payable days / remarks

10) Implementation (Modi Group Process)

1. Requirement discussion (events volume, roles, shifts)
2. Site visit (kitchen/office device placement + network)
3. Device install (Face/Bio) + testing
4. Policy setup (late/OT approvals)
5. Shift roster + event mapping
6. Training (ops manager + admin)
7. Test payroll export
8. Go-live + support

11) FAQs

Q1) Event-wise roster mapping possible?
Yes, event/venue wise duty mapping supported.

Q2) Dispatch + kitchen separate shifts?
Yes, multi-shift roster supported.

Q3) OT approval?
Approved OT only payroll me count hota hai.

Q4) Payroll export?
Excel/CSV export ready milta hai.

12) Contact / Demo – Ahmedabad

Share for exact quote: team size, shifts, events/month, venue-wise mapping need, OT policy, payroll format.

📞 9664988206 / 7405851025
📧 modigroupahm@gmail.com

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