1) Requirements — Wholesale Market Setup

A) Staff Roles (Counter + Godown + Dispatch)

• Sales Counter Executive (billing/quotation/customer handling)
• Cashier (cash/UPI settlement accountability)
• Dispatch Supervisor (vehicle-wise dispatch control)
• Godown/Inventory Executive (stock in/out owner)
• Picker/Packer (packing + order readiness)
• Loader/Hamali Team (loading timing + OT control)
• Driver/Delivery Coordinator (route + timing mapping)
• Account/Admin (payroll export + audit)
• Security Guard (gate control + opening/closing)

B) Shift Inputs (Wholesale Reality)

• Early Morning Shift (mandi/wholesale peak starts early)
• General Shift (counter + godown routine)
• Dispatch Peak Shift (afternoon/evening dispatch)
• Night Loading (optional) (bulk dispatch / transport schedules)
• Weekly off / rotation (minimum dispatch coverage)

C) Policies (OT + Accountability Must)

• Grace time (example: 10 min)
• Late/Early penalties (auto rules after grace)
• Half day (example: <50% shift)
• OT slab rounding (example: 30 min)
• OT approval (Supervisor → Owner/HR)
• Dispatch cut-off time (late dispatch OT separate)
• Cash counter handover rule (shift-wise accountability)

D) Device + Network Requirements

• Face Attendance / Biometric (fast punch + anti-proxy)
• LAN/WiFi internet (cloud reports + mobile dashboard)
• UPS backup (power cut me continuity)
• Admin PC/Laptop (reports + payroll export)

2) Use Cases (Wholesale Market Real Scenarios)

1) Loading/Dispatch Time Control

Dispatch delay ka biggest reason: staff availability mismatch. Attendance + shift se dispatch readiness improve hoti hai.

2) Cash Counter Accountability

Cashier shift mapping + handover discipline. Cash counter par kaun duty par tha proof-ready.

3) Godown / Inventory Role Mapping

Stock in/out me leakage avoid: godown executive + picker/packer mapping + timings.

4) Peak Season OT Control

Season me late loading common hai, payroll me approved OT only count ho.

5) Multi-Godown / Multi-Branch Owner Visibility

Owner ko ek dashboard: late list, absent list, site comparison.

3) Common Problems (Wholesale Markets)

1. Late opening → customer orders miss
2. Dispatch delays → transport miss, penalties
3. Loading team OT disputes → daily arguments
4. Cash mismatch → handover confusion
5. Stock leakage → inventory control weak
6. Payroll mismatch → salary disputes

4) Workflow Mapping

Opening Routine

• Early shift punch mandatory (mandi/wholesale timing)
• Counter + godown readiness
• Supervisor check + optional log

During Operations

• Order picking/packing allocation
• Dispatch queue planning
• Counter coverage + cash discipline

Dispatch/Closing Routine

• Dispatch staff punch-out discipline
• Late dispatch OT auto calculation
• Cash counter handover + end-of-day reports

5) Software Features (Must-Have)

• Role-based attendance (counter/cashier/godown/dispatch/loading)
• Multi-shift + roster (early/general/dispatch peak)
• Late/Early rules with grace
• OT approval workflow (supervisor approvals)
• Mobile dashboard for owner/manager
• Payroll export Excel/CSV
• Audit log (who approved OT/changes)

Optional Add-ons

• Daily auto report (WhatsApp/Email)
• Integration with CCTV/Access control (as per site)

6) Shift + OT Policy (Recommended)

Item	Recommended	Why it matters
Grace	10 min	Discipline + practical tolerance
Late Rule	After grace → slab/penalty	Daily disputes stop
Half Day	< 50% shift	Fair rule
OT Slab	30 min rounding	Standardized OT
OT Approval	Supervisor → Owner/HR	Fake OT block
Dispatch OT	Separate approval	Transport timing control

7) Recommendations (Owner Control Tips)

• Dispatch supervisor mapping compulsory rakho
• Cashier handover rule fix rakho (shift-wise)
• Godown/inventory owner define karo (leakage reduce)
• OT approval mandatory rakho (no disputes)
• Daily late/absent + OT report owner ko auto bhejo

8) Example Setup (Sample Wholesale Market)

• Timing: 7:30 AM – 7:30 PM
• Shifts: Early (7:15), General (8:00), Dispatch Peak (2:00–8:00)
• Peak season loading: 9:00 PM (optional)
• Grace: 10 min
• OT slab: 30 min
• Approval: Supervisor → Owner
• Payroll: Monthly Excel export + accountant verification

Role Mapping Example

Role	Shift	Mapping
Counter Executive	General	Sales Counter
Cashier	General	Cash/UPI Desk
Godown Executive	General	Inventory In/Out
Dispatch Supervisor	Dispatch Peak	Vehicle-wise Dispatch
Loader Team	Dispatch Peak	Loading Bay

9) Reports (Owner-Friendly)

• Daily attendance (present/absent/late)
• Role-wise presence (counter/cashier/godown/dispatch/loading)
• Shift-wise summary (early/peak coverage)
• OT requested vs approved
• Monthly payroll export (Excel/CSV)
• Site comparison (multi-godown/branch)

Payroll Export Columns (Recommended)

• Employee ID / Name
• Total working days / Present / Absent
• Late count + late minutes
• Half-day count
• Approved OT hours
• Net payable days / remarks

10) Implementation (Modi Group Process)

1. Requirement discussion (roles, shifts, OT)
2. Site visit (device location + network)
3. Device install (Face/Bio) + connectivity test
4. Policy setup (grace/late/OT/half-day)
5. Role mapping (counter/cashier/godown/dispatch)
6. Training (supervisor + admin)
7. Test payroll (sample export)
8. Go-live + support

11) FAQs

Q1) Multi-godown / multi-branch support?
Yes, site-wise dashboards supported.

Q2) Loading/dispatch OT control?
Approved OT only payroll me count hota hai, disputes reduce hote hain.

Q3) Payroll export?
Excel/CSV export ready milta hai.

Q4) Early morning shift handle hoga?
Yes, multi-shift roster me early/general/peak shift easily set hota hai.

12) Contact / Demo – Ahmedabad

Share for exact quote: staff count, shifts (early/general/dispatch), OT policy, sites/branches.

📞 9664988206 / 7405851025
📧 modigroupahm@gmail.com

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